Hezmy

A reference technical & operational benchmark — 2026

ecotrack.hezmy.com

Hezmy: the financial and operational backbone serious Algerian courier companies are switching to

An evidence-based breakdown of COD integrity, driver custody, webhook latency, 69-wilaya coverage, and how a drop-in API cutover from EcoTrack takes 30 seconds, not a rewrite.

Financial engine
Immutable double-entry ledger
Notification latency
Webhooks in under 1 second
Administrative coverage
All 69 wilayas
Cutover from EcoTrack
Drop-in API in 30 seconds
Try the live demo — no signupView the full comparison matrix

Scorecard

Nine axes that matter in Algerian courier ops

AxisHezmyEcoTrack

COD accuracy & treasury protection

Double-entry ledger blocks manual balance edits; warehouse and cash are gated apart.

9.8
5.5

Speed & real-time webhooks

HMAC webhooks in under a second with Redis — not polling storms.

9.5
5.0

Branches & franchise desks

SortingHub, OwnedDesk, and PartnerDesk are separated in ops and books.

9.6
6.0

Driver custody & sealed bags

Blocks uncleared drivers; seal numbers; sorter attestation before cash.

9.5
6.5

Parcel rescue & anti-retour

Live COD edits, merchant actions, recipient trust, stop-desk aging.

9.4
7.0

Exchange & returns

Auto EXR reverse parcel in driver custody + batched return PDF.

9.6
6.0

58 / 69 wilaya support

Native 69 wilayas with shipAs mapping to the 58-hub network.

10.0
5.5

Thermal print & reprint audit

10×10, 10×15, A4 with mandatory reprint reason and staff audit.

9.5
7.0

Migration & API compatibility

EcoTrack + dzship shim — change base URL and key only.

9.8
7.5

28 features

Deep comparison matrix

COD & financial integrity

  • Balance architecture

    Fully supported

    Hezmy

    Immutable double-entry ledger with balance triggers.

    Limited / manual

    EcoTrack

    Mutable balance columns.

  • Sorter-before-cashier gate

    Fully supported

    Hezmy

    Cash clearance blocked until returns are scanned in.

    Limited / manual

    EcoTrack

    Weaker role lock between warehouse and cash.

  • PartnerDesk commissions

    Fully supported

    Hezmy

    Agency wallet for home, stop-desk, and pickup fees.

    Limited / manual

    EcoTrack

    Often external/manual settlement.

  • Pickup threshold engine

    Fully supported

    Hezmy

    Free threshold + VIP + fee recalc on scanned count.

    Not available

    EcoTrack

    No scan-matched dynamic pickup pricing.

  • Hub → HQ remittances

    Fully supported

    Hezmy

    Documented remittance vouchers with HQ approval.

    Limited / manual

    EcoTrack

    Basic dual-control.

  • Compensation claims

    Fully supported

    Hezmy

    Auto claim on seal break/loss + HQ approval posting.

    Not available

    EcoTrack

    Manual outside sealed-bag flow.

  • Merchant settlements

    Fully supported

    Hezmy

    COD, delivery, return, under-threshold pickup, insurance.

    Fully supported

    EcoTrack

    Traditional store invoices available.

Ops, warehouse & 69 wilayas

  • 69 wilayas (law 26-06)

    Fully supported

    Hezmy

    Codes 01–69 with shipAs to 58.

    Not available

    EcoTrack

    Often rejects codes above 58.

  • Daily settlement & cash ceiling

    Fully supported

    Hezmy

    Blocks new routes if uncleared or over cash limit.

    Limited / manual

    EcoTrack

    Alerts without hard lock.

  • Inter-wilaya sealed bags

    Fully supported

    Hezmy

    Barcode + seal + linehaul + shortage on receive scan.

    Limited / manual

    EcoTrack

    Basic; weak seal-linked claims/pay.

  • Five driver payout models

    Fully supported

    Hezmy

    Per-parcel, salary+bonus, %, trip top-up, linehaul flat.

    Limited / manual

    EcoTrack

    Traditional commission models.

  • Merchant inventory / fulfillment

    Fully supported

    Hezmy

    Multi-hub stock with reserve, deduct, restock on return.

    Fully supported

    EcoTrack

    Available in some editions.

  • Order confirmation queue

    Fully supported

    Hezmy

    Optional gate before pickup dispatch.

    Fully supported

    EcoTrack

    Available.

Merchant tools & anti-retour

  • Live in-transit edits

    Fully supported

    Hezmy

    COD/phone/stop-desk updates expected cash on active route.

    Limited / manual

    EcoTrack

    Edit requests can clash with driver sheets.

  • Stuck-parcel action center

    Fully supported

    Hezmy

    Retry / stop-desk / fix phone / return now.

    Fully supported

    EcoTrack

    Available.

  • Auto exchange reverse (EXR)

    Fully supported

    Hezmy

    Creates reverse parcel in driver custody on deliver.

    Not available

    EcoTrack

    type=2 flag with manual control.

  • Batched return PDF

    Fully supported

    Hezmy

    return_batches with one barcode + printable sheet.

    Fully supported

    EcoTrack

    Available.

  • Recipient trust score

    Fully supported

    Hezmy

    Live warning while typing or CSV import.

    Fully supported

    EcoTrack

    Available.

  • Stop-desk aging

    Fully supported

    Hezmy

    J+1…J+5+ badges and bulk return.

    Limited / manual

    EcoTrack

    Traditional aging.

  • Smart stop-desk reroute

    Fully supported

    Hezmy

    Nearest active desk; keeps customer commune in notes.

    Not available

    EcoTrack

    Rejects or forces knowing desk commune.

Tech, API & printing

  • Real-time webhooks

    Fully supported

    Hezmy

    Transactional outbox + HMAC + backoff + monitor UI.

    Not available

    EcoTrack

    Weak/absent; polling common.

  • EcoTrack + dzship shim

    Fully supported

    Hezmy

    /api/v1/* and /v1/* — swap URL and key.

    Limited / manual

    EcoTrack

    Own routes only.

  • Browse performance

    Fully supported

    Hezmy

    Redis read cache + version bumps on writes.

    Not available

    EcoTrack

    Peak-hour lag in many installs.

  • Thermal print audit

    Fully supported

    Hezmy

    10×10 / 10×15 / A4 + reprint reason log.

    Limited / manual

    EcoTrack

    PDF without strict reprint control.

  • AR/EN UI

    Fully supported

    Hezmy

    Full bilingual + ScriptText.

    Limited / manual

    EcoTrack

    Traditional FR/AR UI.

  • Illustrated guides

    Fully supported

    Hezmy

    12 bilingual guides at /guides.

    Not available

    EcoTrack

    No embedded illustrated academy.

  • Public demo tour

    Fully supported

    Hezmy

    Nine roles in one click, no signup.

    Not available

    EcoTrack

    Closed; requires an account request.

  • Migration toolkit

    Fully supported

    Hezmy

    Excel import + opening balances on the ledger.

    Not available

    EcoTrack

    No structured double-entry cutover tool.

Fully supportedLimited / manualNot available

Field stories

Four daily situations every courier owner knows

  1. 01

    Evening cash close (19:00)

    EcoTrack

    Driver dumps returns and walks to cashier; a missed scan mixes custody and leaves a month-end hole.

    Hezmy

    Cashier cannot clear cash until sorter scans every return; the ledger balances immediately.

  2. 02

    Lost exchange goods

    EcoTrack

    Échange without an independent reverse tracking number — old goods forgotten at night.

    Hezmy

    On deliver, EXR is created in custody; the route cannot close until it is returned to warehouse.

  3. 03

    Saving a parcel at the door

    EcoTrack

    Price edits clash with the driver sheet or stay stale for cashier.

    Hezmy

    New COD hits the driver instantly and updates expected_cod_cash_dzd with a timestamped audit.

  4. 04

    New wilaya codes (60, 65, 68…)

    EcoTrack

    Many APIs reject codes above 58.

    Hezmy

    Accepts 01–69 and shipAs-routes to the parent hub wilaya.

API compatibility

EcoTrack-compatible endpoints — no code changes

Platforms already wired to the EcoTrack protocol — including Ecomanager and DZBuild — keep working after the endpoint is pointed at Hezmy. Create, label, tracking, and fee calls stay the same, with webhooks available on the same contract.

Cutover

2 steps

  1. Select the custom EcoTrack connector

  2. Update the API base URL and merchant key

Safe cutover

Four days without downtime

  1. Day 1

    Import merchants, hubs, pricing

    One Excel file moves merchants, drivers, desks, and tariffs.

  2. Day 2

    Clean parcel cutover

    Old parcels finish on the previous system; new labels print only on Hezmy.

  3. Day 3

    Opening balances

    Post each wilaya treasury and merchant nets as documented opening entries.

  4. Day 4

    API URL flip

    Connected stores change the base URL; new orders flow automatically.

Owner FAQ

Before you decide to switch

  • No. The live tour (Najm Express) opens nine roles with no signup and no personal data.

Don’t take our word for it — try the live system yourself

A full demo company with sample data — switch nine roles and test finance and printing with no signup.

Start the live demo tourBrowse the illustrated guides